IBM C2010-578, de formation et d'essai

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Code d'Examen: C2010-578
Nom d'Examen: IBM (Fundamentals of Applying Tivoli Service Availability and Performance Management Solutions V3 )
Questions et réponses: 120 Q&As

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NO.1 What is an example of a security and identity management software architecture?
A. Web Proxy
B. Virtual Private Network
C. Public Key Infrastructure D. Secure Hypertext Transfer Protocol
Answer: C

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NO.2 A customer has extensive education requirements based on the products being
delivered and the
number of personnel being educated. Which two components should be included in the
education plan?
(Choose two.)
A. Group travel costs
B. Review white papers and IBM documentation
C. An onsite training plan to cover all delivered products
D. A Web-based education plan to cover all delivered products
E. Schedule training in groups of six to optimize the class size
Answer: C,D

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NO.3 How are business processes identified?
A. Scope of the software
B. Information gathered from end users
C. Information gathered in stakeholder meeting
D. Interviews with the key personnel that help determine the workflow
Answer: D

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NO.4 What is a basic requirement for all project staffing?
A. No vacation for the duration of the project
B. Mandatory overtime if the project delivery slips
C. Skills and expertise directly relevant to the project requirements
D. Certified Information Systems Security Professional certification
Answer: C

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NO.5 By measuring the factors like flexibility, supportability, performance, and coverage of
the application
what will be known about the application?
A. The weakness of the current application
B. The ways one can improve the application
C. The end-to-end solution in which the application is used
D. The Key Performance Indicators and Service Level Agreement of the current application
Answer: A

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NO.6 When designing a Service Availability and Performance Management solution for a
new customer,
which two steps should be taken to ensure current staff will be able to support the new
products? (Choose
two.)
A. Design a skills matrix that identifies any training gaps
B. Develop a skill set questionnaire based on ITIL standards
C. Identify the skill sets required for each of the new products
D. Create a test to assess support skills for the new products
E. Develop a custom application support education module for the new products
Answer: B,C

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NO.7 The chief information officer would be mapped into which functional path?
A. IT Manager
B. Implementer
C. Decision Maker
D. Customer Client
Answer: C

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NO.8 A customer's business is comprised of multiple sites located across the United States.
Each location
specializes in supporting a different part of the infrastructure while sharing the responsibility
for supporting
all business services offered by the organization.
What is the best approach to identify the project goals from key decision makers?
A. Align the customer requirements with the strategic vision of the project sponsors.
B. Recommend a service oriented approach for identifying the project goals across the
organization.
C. Map the tool capabilities from each business location to the project goals identified by the
decision
makers.
D. Interview the decision makers from locations across the organization to ensure all
perspectives are
taken into consideration.
Answer: B

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