Nous sommes clairs que ce soit necessaire d'avoir quelques certificats IT dans cette industrie de plus en plus intense. Le Certificat IT est une bonne examination des connaissances démandées. Dans l'Industrie IT, le test ISEB BH0-013 ITILF2011 BH0-012 FCGIT BH0-011 EUCOC est une bonne examination. Mais c'est difficile à passer le test ISEB BH0-013 ITILF2011 BH0-012 FCGIT BH0-011 EUCOC. Pour améliorer le travail dans le future, c'est intélligent de prendre une bonne formation en coûtant un peu d'argent. Vous allez passer le test 100% en utilisant le Pass4Test. Votre argent sera tout rendu si votre test est raté.
Pass4Test est un site de provider les chances à se former avant le test Certification IT. Il y a de différentes formations ciblées aux tous candidats. C'est plus facile à passer le test avec la formation de Pass4Test. Parmi les qui ont déjà réussi le test, la majorité a fait la préparation avec la Q&A de Pass4Test. Donc c'est pourquoi, Pass4Test a une bonne réputation dansn l'Industrie IT.
La Q&A ISEB BH0-013 ITILF2011 BH0-012 FCGIT BH0-011 EUCOC est étudiée par les experts de Pass4Test qui font tous effort en profitant leurs connaissances professionnelles. La Q&A de Pass4Test est ciblée aux candidats de test IT Certification. Vous voyez peut-être les Q&As similaires dansn les autres site web, mais il n'y a que Pass4Test d'avoir le guide d'étude plus complet. C'est le meilleur choix à s'assurer le succès de test Certification ISEB BH0-013 ITILF2011 BH0-012 FCGIT BH0-011 EUCOC.
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Code d'Examen: BH0-013
Nom d'Examen: ISEB (Foundation Certificate in Business Analysis )
Questions et réponses: 160 Q&As
Code d'Examen: ITILF2011
Nom d'Examen: ISEB (The ITIL Foundation - 2011)
Questions et réponses: 198 Q&As
Code d'Examen: BH0-012
Nom d'Examen: ISEB (The Foundation® ITIL (2012 Onwards) )
Questions et réponses: 166 Q&As
Code d'Examen: FCGIT
Nom d'Examen: ISEB (Foundation Certificate in Green IT)
Questions et réponses: 132 Q&As
Code d'Examen: BH0-011
Nom d'Examen: ISEB (BCS Intermediate certificate in EU Code of Conduct for Data)
Questions et réponses: 50 Q&As
Code d'Examen: EUCOC
Nom d'Examen: ISEB (Intermediate Certificate in EU Code of Conduct for Data centres )
Questions et réponses: 50 Q&As
BH0-012 Démo gratuit à télécharger: http://www.pass4test.fr/BH0-012.html
NO.1 What is the name of the group that should review changes that must be implemented faster
than the normal change process?
A. Technical management
B. Emergency change advisory board
C. Urgent change board
D. Urgent change authority
Answer: B
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NO.2 What should a service always deliver to customers?
A. Applications
B. Infrastructure
C. Value
D. Resources
Answer: C
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NO.3 At which stage of the service lifecycle should the processes necessary to operate a new service
be defined?
A. Service design: Design the processes
B. Service strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management
Answer: A
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NO.4 Which one of the following activities are carried out during the "Where do we want to be?"
step of the continual service improvement (CSI) approach?
A. Implementing service and process improvements
B. Reviewing measurements and metrics
C. Creating a baseline
D. Defining measurable targets
Answer: D
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NO.5 Which of the following should IT service continuity strategy be based on?
1.Design of the service metrics
2.Business continuity strategy
3.Business impact analysis (BIA)
4.Risk assessment
A. 1, 2 and 4 only
B. 1, 2 and 3 only
C. 2, 3 and 4 only
D. 1, 3 and 4 only
Answer: C
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NO.6 Which one of the following is NOT part of the service design stage of the service lifecycle?
A. Designing and maintaining all necessary service transition packages
B. Producing quality, secure and resilient designs for new or improved services
C. Taking service strategies and ensuring they are reflected in the service design processes and the
service designs that are produced
D. Measuring the effectiveness and efficiency of service design and the supporting processes
Answer: A
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NO.7 Which one of the following is NOT the responsibility of service catalogue management?
A. Ensuring that information in the service catalogue is accurate
B. Ensuring that service level agreements are maintained
C. Ensuring that information in the service catalogue is consistent with information in the service
portfolio
D. Ensuring that all operational services are recorded in the service catalogue
Answer: B
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NO.8 Which one of the following is NOT a responsibility of the service transition stage of the
service lifecycle?
A. To ensure that a service can be managed and operated in accordance with constraints specified
during design
B. To design and develop capabilities for service management
C. To provide good-quality knowledge and information about services
D. To plan the resources required to manage a release
Answer: B
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NO.9 Which one of the following is the BEST description of a service level agreement (SLA)?
A. The part of a contract that specifies the responsibilities of each party
B. An agreement between the service provider and an internal organization
C. An agreement between a service provider and an external supplier
D. An agreement between the service provider and their customer
Answer: D
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NO.10 Which stage of the service lifecycle is MOST concerned with defining policies and objectives?
A. Service design
B. Service transition
C. Continual service improvement
D. Service operation
Answer: A
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